Nijmegen Branch | Social
Company Information
LinkedLabels consists of five companies: NRG Office, Tech Caps, IT-8 Yor-in, and Yellow Rockets. Each label specializes in recruitment & selection and secondment in a specific field. These labels share expertise in recruitment & selection, secondment, and the Food & Manufacturing industry. Their specialists assist businesses in the Food & Manufacturing industry, ranging from SMEs to multinational corporations. LinkedLabels’ mission is to drive and strengthen organizations forward.
Project Description
UniPartners Nijmegen conducted two research projects for LinkedLabels, contributing to an internal project. The findings of both research projects were presented in the form of research reports.
The first research project involved a market study to gain insights into the Food & Manufacturing market for LinkedLabels. Five distinct themes were developed to comprehensively understand the market: services, location, trends & developments, image, and market analysis. For the market study, two student consultants conducted surveys and interviews with companies operating in the Food & Manufacturing market. The results were subsequently analyzed and presented in an advisory report.
The advisory report provides insights into the five sub-themes within the Food & Manufacturing market. Additionally, it offers practical recommendations for applying the insights gained in practice. These recommendations were formulated by the student consultants based on the research findings.
The second research project was a customer satisfaction survey aimed at understanding customer satisfaction levels for the various labels’ current services provided by LinkedLabels. The survey was structured around six sub-themes: brand awareness/marketing, terms and conditions, service quality, communication/method of contact, reasons for choosing the organization, and areas for improvement/general satisfaction. The student consultant utilized both interviews and surveys to gather insights into customer satisfaction.
The advisory report presents insights into customer satisfaction across the six sub-themes. Alongside satisfaction levels, the report identifies areas for improvement for LinkedLabels. It offers advice on how LinkedLabels can address these improvement areas to enhance customer satisfaction. LinkedLabels expressed that the research provided valuable insights, with the research projects receiving ratings of 7.5 and 8.5!
Quote from the client, Ward Gugelot: “UniPartners is a good and affordable partner that delivers the desired insights.”